Last Updated: November 2, 2025
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the DreamyAroma website https://dreamyaroma.com and subscribing to our Essential Oil & Diffuser Monthly Subscription Service (the “Service”) operated by DreamyHub (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
1. General Conditions
1.1. Acceptance of Terms: By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
1.2. Eligibility: You must be at least the age of majority in your province or territory of residence to use this site or subscribe to our Service. By using this site, you represent that you are at least the age of majority in your jurisdiction.
1.3. Accuracy, Completeness and Timeliness of Information: We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
2. Product and Service Description
2.1. The Service: DreamyAroma offers a monthly subscription service that includes an initial shipment of one (1) ultrasonic diffuser and one (1) full-size essential oil aroma of your choice, followed by monthly shipments of one (1) full-size seasonal essential oil blend and one (1) 2ml sample blend (collectively, the “Products”).
2.2. Product Representation: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
2.3. Essential Oil Use & Safety Disclaimer: * Not for Internal Use: Our essential oils are intended for external aromatic use (e.g., diffusion) only. They are NOT for internal consumption or ingestion.
* Dilution for Topical Use: If you choose to apply essential oils topically (outside of their intended diffused use), you acknowledge that they must be properly diluted with a carrier oil. Direct application of undiluted essential oils can cause skin irritation or sensitization.
* Medical Disclaimer: Our products and statements have not been evaluated by Health Canada. Our products are not intended to diagnose, treat, cure, or prevent any disease. We make no medical claims regarding the use or efficacy of our products. Consult with a qualified healthcare professional before using essential oils if you are pregnant, nursing, taking medication, or have a medical condition.
* Children and Pets: Keep essential oils out of reach of children and pets. Exercise extreme caution when diffusing around infants, children, or pets, and always ensure adequate ventilation. Consult a veterinarian or medical professional for specific advice.
* Allergies and Sensitivities: You are responsible for identifying and avoiding known allergens. Discontinue use if irritation or adverse reaction occurs. Patch testing is recommended for any topical application.
* Product Safety: While our diffusers are designed for safe operation, improper use can lead to damage or malfunction. Follow all included instructions for your diffuser. Do not leave diffusers unattended for extended periods.
2.4. Subscription Content: While we strive to provide a diverse and exciting selection of monthly full-size essential oil blends and samples, the specific scents received each month will be determined by DreamyAroma and may vary based on seasonality, availability, and our curated selection process. We do not guarantee receipt of any specific aroma in subsequent monthly shipments after your initial choice.
3. Pricing and Payment
3.1. Subscription Price: The monthly subscription price includes your initial diffuser and selected full-size aroma.
3.2. Billing Cycle: Your subscription will be billed monthly on the same day of the month as your initial purchase.
3.3. Payment Methods: We accept major credit cards and other payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
3.4. Price Changes: We reserve the right to change our subscription prices at any time. We will provide you with at least thirty (30) days’ notice of any price change. If you do not wish to continue the Service at the new price, you may cancel your subscription before the effective date of the price change.
4. Subscription Management and Cancellation
4.1. Automatic Renewal: Your subscription will automatically renew each month unless you cancel it.
4.2. Cancellation: You may cancel your subscription at any time through your account on our website. To avoid being charged for the next month’s shipment, you must cancel before your next scheduled billing date. If you cancel after your billing date, your cancellation will take effect for the following billing cycle, and you will still receive the current month’s shipment.
4.3. No Refunds for Partial Months: We do not provide refunds or credits for any partial subscription periods or unused monthly shipments.
5. Shipping and Delivery
5.1. Shipping Coverage: We currently offer shipping within Canada.
5.2. Shipping Fees: Standard shipping within Canada is included in your monthly subscription price. Expedited shipping options, if available, may incur additional charges.
5.3. Delivery Times: Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
5.4. Incorrect Address: You are responsible for providing an accurate shipping address. We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, you may be responsible for re-shipping fees.
5.5. Lost or Damaged Shipments: If your shipment is lost or significantly damaged in transit, please contact us at report@dreamyaroma.com within 7 days of the expected delivery date with photographic evidence (for damage). We will work with you to resolve the issue.
6. Returns, Refunds, and Exchanges
6.1. Initial Diffuser & Aroma: We accept returns of your initial diffuser and unopened essential oil aroma if they are returned within 14 days of delivery, in their original condition and packaging. You are responsible for return shipping costs.
6.2. Monthly Aromas & Samples: Due to the nature of essential oil products and for hygiene and quality control reasons, we generally do not accept returns or offer refunds/exchanges for monthly essential oil blends or samples once they have been shipped, unless they arrive damaged or defective.
6.3. Damaged/Defective Products: If you receive a damaged or defective product, please contact us immediately at report@dreamyaroma.com with photographic evidence within 7 days of delivery. We will arrange for a replacement or refund at our discretion.
6.4. Refund Processing: Approved refunds will be processed to your original method of payment within 7-10 business days.
7. Intellectual Property
7.1. Ownership: All content published and made available on our site, including, but not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our site and Service is the property of DreamyHub and its creators.
7.2. Prohibited Use: You may not use our intellectual property without our express written permission.
8. User Conduct
8.1. Prohibited Uses: You agree not to use the Service or Products for any unlawful purpose or for any purpose prohibited by these Terms. This includes, but is not limited to: violating any international, federal, provincial or state regulations, rules, laws, or local ordinances; infringing upon or violating our intellectual property rights or the intellectual property rights of others; harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
9. Limitation of Liability
9.1. Disclaimer of Warranties: We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
9.2. Exclusion of Liability: In no case shall [Your Company Legal Name], our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
9.3. Maximum Liability: Because some provinces/jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such provinces/jurisdictions, our liability shall be limited to the maximum extent permitted by law. Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount paid by you for the Service in the six (6) months preceding the claim.
10. Indemnification
10.1. You agree to indemnify, defend and hold harmless [Your Company Legal Name] and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Severability
11.1. In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
12. Termination
12.1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
12.2. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
12.3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
13. Governing Law
13.1. These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
14. Changes to Terms and Conditions
14.1. You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
15. Contact Information
15.1. Questions about the Terms and Conditions should be sent to us at report@dreamyaroma.com